Grindless Remote Assistance
Grindless uses the remote support tool “Zoho Assist” for gaining remote access to computers during installation and troubleshooting with Grindless clients.
Use this option for quick one-time support sessions. Click the button below and enter your session ID on the page that pops up. Your Grindless Support Technician will provide you with the session ID. Enter the code and click “Connect”. You will then be asked for your name.
If you are a client of ours and would like to avoid downloading the Zoho Assist app each time you need help, you can instead download the “Customer Plugin” from Zoho. This installs a small app onto your PC. This method does NOT allow us to access your PC without your consent and still requires a unique session ID each time we connect.