Grindless Remote Assistance
Grindless uses the remote support tool “Zoho Assist” for gaining remote access to computers during installation and troubleshooting with Grindless clients. Download the client app to your PC and open it, then your Grindless Support Technician will provide you with the session ID.
Click the button above, then download and run the application it gives you. The Zoho Assist app will install onto your PC. Once installation is complete, you should have an icon on your desktop called Zoho Assist – Customer Plugin. Open this app and your Grindless Technician will provide a unique session ID for the support session. Anytime you need our help in the future, you can just launch this app again and we’ll provide a new session ID each time.
Note: Using this program does not allow our Support Technicians to access your computer without your consent.